Return Policy

We want you to love your purchase from Pop of Confetti! If for any reason you don’t, we’re here to help.

30-Day Return Window
You have 30 days from the date you receive your order to request a return.

Eligibility
To be eligible, items must be in the same condition you received them: unused, unworn, with original tags, and in the original packaging. Proof of purchase is required.

How to Start a Return
Contact us at hello@popofconfetti.com to initiate a return. Once your return is approved, we’ll provide detailed instructions on how and where to send your package.

• Please note: customers are responsible for return shipping costs.

• Items sent back without prior authorization will not be accepted.

Damages and Issues
Please inspect your order upon delivery and contact us right away if the item is defective, damaged, or if you received the wrong product. We’ll evaluate the issue and make it right.

Exceptions / Non-Returnable Items
Certain items cannot be returned, including:

• Perishable goods (e.g., food, flowers, plants)

• Custom or personalized products

• Personal care items (e.g., beauty products)

• Hazardous materials, flammable liquids, or gases

• Sale items, stickers, consignment apparel, or gift cards

If you’re unsure about an item, reach out to us at hello@popofconfetti.com before ordering.

Exchanges
The fastest way to get what you want is to return the item you have. Once the return is accepted, you can place a new order for the desired item.

Refunds
Once we receive and inspect your return, we’ll notify you of approval. If approved, your refund will be issued to your original payment method. Please allow time for your bank or credit card provider to process the refund.